Our Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with capitalized initial letters have defined meanings under the following conditions. These definitions apply whether they appear in singular or plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for you to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party.
Company (referred to as "the Company", "We", "Us", or "Our") refers to Build Ops HQ, 750 Almeda Genoa Rd, Houston, TX 77047.
Cookies are small files placed on your device by a website to store browsing data and other information.
Country refers to the United States (State: Texas).
Device means any device that can access the Service such as a computer, cellphone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure.
Website refers to Build Ops HQ, accessible at https://www.buildopshq.com/
You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

Email address
First and last name
Phone number
Address, State, ZIP/Postal code, City
Usage Data

Usage Data
Usage Data is collected automatically and may include:

Your device’s IP address
Browser type and version
Pages visited, time and date of visit
Time spent on pages
Device identifiers and diagnostic data

When accessing the Service via a mobile device, we may collect:

Mobile device type and ID
IP address
Operating system and browser type
Other diagnostic data

Note: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All mobile-originated text messaging data is excluded from sharing and will not be disclosed to third parties.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies such as beacons, tags, and scripts to enhance your experience and analyze our Service. A cookie consent banner is used to obtain and manage your preferences.

Types of cookies we use:

Necessary / Essential Cookies (Session – Administered by Us.
Enable core site functionality and user authentication.
Cookies Policy / Notice Acceptance Cookies (Persistent – Administered by Us)
Identify if users have accepted cookies.
Functionality Cookies (Persistent – Administered by Us
Remember preferences like login or language.

You can refuse cookies through your browser settings, but this may limit parts of our Service.
For more information, visit our Cookies Policy.

Use of Your Personal Data

We may use your Personal Data to:

Provide and maintain our Service
Manage your Account and user profile
Fulfill contracts, including purchases and service agreements
Contact you via email, phone, SMS, or app notifications regarding updates or services
Share special offers or promotions related to our products or services (unless you opt out)
Respond to your inquiries and manage support requests
Conduct business transfers or asset sales
Analyze usage, improve service quality, and support marketing efforts
Comply with legal obligations

Sharing Your Personal Information
We may share your personal information with:

Service Providers for analytics, communications, and technical support
Business Partners to provide you with relevant offerings or promotions (we do not sell your personal data)
Affiliates, when you share information publicly.
Other Users when you share information publicly
With your consent, for any other purpose

Retention of Your Personal Data

We retain personal data only as long as necessary for the purposes described in this policy, including legal, security, and operational needs. Usage Data is generally kept for a shorter period, unless required for security or legal compliance.

Transfer of Your Personal Data

Your data may be transferred to systems or processors located outside your jurisdiction. We ensure that:

Transfers occur with proper safeguards in place
Your data is treated securely in accordance with this Privacy Policy

By using our Service and providing information, you consent to this transfer.

Your Data Privacy Rights
Depending on your jurisdiction, you may have the right to:

Access, correct, update, or delete your data
Withdraw consent for data use (where applicable)
Restrict or object to certain types of processing
Request a copy of your data in portable format
File a complaint with a data protection authority

To exercise these rights, contact us at: info@buildopshq.com

Delete Your Personal Data
You can delete your personal information through your account or by contacting us. Please note that some data may be retained when we have a legal obligation or legitimate interest.

Disclosure of Your Personal Data

Business Transfers
Your data may be transferred during a merger, acquisition, or asset sale. We will provide notice before the transfer occurs.

Law Enforcement
We may disclose data if legally required or in response to valid requests.

Other Legal Obligations
We may disclose data in good faith to:

Comply with legal obligations
Protect our rights or property
Prevent or investigate misuse of our Service
Protect user safety
Defend against legal liability

Security of Your Personal Data
We use encryption, secure servers, and limited-access protocols to protect your data. However, no online transmission is 100% secure. We do our best to safeguard your data but cannot guarantee absolute security.

Children’s Privacy
Our Service is not intended for users under 13. We do not knowingly collect personal data from minors. If you believe your child has shared information, contact us so we can remove it.

Links to Other Websites
Our Service may link to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their policies individually.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We may also notify you via email or prominent notice on our Service.

Notice to California and EU Residents
If you are a resident of California or the European Union, you may have additional privacy rights under the CCPA or GDPR. To exercise these rights or request further information, contact us at:info@buildopshq.com

Do Not Track Signals
Our Service does not currently respond to Do Not Track (DNT) signals from web browsers.

Contact Us
If you have any questions about this Privacy Policy, you can contact us:
📧 Email:info@buildopshq.com
📞 Phone: (217) 360-9464

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