RESIDENTIAL
We act as an extension of your residential roofing team — handling estimates, supplements, admin, and insurance paperwork so you can focus on selling and building roofs.
Residential Roofing Back-Office Support That Keeps Jobs Moving and Cash Flowing
We remove paperwork, insurance friction, and administrative overload so owners and sales reps can stay focused on production and revenue.
Our Residential Services
We let roofers focus on roofs — not paperwork.
What We Do:
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Insurance estimates & supplements (Xactimate-based)
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Scope reviews and line-item justification
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Roof measurements
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Admin support (contracts, TPAs, invoices, follow-ups)
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Photo organization & claim documentation
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Job tracking and status updates
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Carrier communication support (non-adjuster representation)
How A
Residential
Job FLows
Roofer signs contract with homeowner
Claim filed / inspection completed
Carrier estimate reviewed by Build Ops HQ
Missing scope and pricing gaps identified
Supplement created and submitted
Carrier feedback handled and revised
Approval received
Roof built and funds collected
Depreciation and final documents supported
Insurance & Communication Support
We don’t replace the roofer — we make them operate like a bigger, more professional company.
We support residential roofers with:
Carrier-specific formatting and language
Clear claim documentation
Photo organization and compliance
Talking points for homeowner conversations
Understanding carrier pushback patterns
Residential
Pain Points
We Solve
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Time drain from supplements and revisions
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Delayed payments and cash flow pressure
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Not knowing how or what to argue with carriers
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Language barriers with carriers or software
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Storm overload with no admin capacity
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Feeling “too small” for carrier expectations
This should feel blunt and honest.
Storm
Season
Support
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Absorb the surge in admin and supplements
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Standardize workflows so nothing gets lost
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Speed up estimate turnaround times
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Keep jobs moving while crews stay in the field
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Protect owners from burnout
During storm season, we:
Real Impact & Scaling Stories
We’ve helped residential roofers:
Clear backlogs of 30–50 pending claims
Recover tens of thousands in missed scope
Scale without hiring admin staff
Stay operational during heavy storm volume
Move from unpredictable cash flow to consistency
In many cases, Build Ops HQ was the difference between collapsing under volume or leveling up.